Jun 17, 2008
95 percent of all returned gadgets still work
This is research I believe. According to a recent study, of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were truly broken. Poor usability is often to blame. You can add me to this list as I still have a universal remote I can not figure out (and lost the sales slip). Read more here on Engadget.
Posted by stephenbrander at 10:48 PM
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